Welcome to Wrangler Store! By accessing our website at www.newmenswearstore.com, you agree to these Terms and Conditions. Please read them carefully, as they outline the rights and responsibilities for both you (the user) and us (Wrangler Store). Our goal is to provide a transparent and reliable shopping experience, reflecting our commitment to authentic Western wear and customer satisfaction.
1. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when placing orders or contacting customer service.
- Use the website only for lawful purposes and not engage in any fraudulent activities.
- Respect our intellectual property and not copy or distribute content without permission.
- Be responsible for any customs duties, taxes, or import fees if you are an international customer (excluding some Asian countries and remote areas).
- Ensure that you are of legal age to enter into binding contracts in your jurisdiction.
If you fail to meet these obligations, we may suspend or terminate your access to our services.
2. Product and Service Description
At Wrangler Store, we specialize in high-quality Western wear, including:
- Belts & Accessories
- Denim
- Graphic Tees
- Outerwear
- Pants
- Shirts
All products are crafted with durability and authenticity in mind. We strive to provide accurate descriptions and images, but slight variations may occur. If you have questions, contact us at [email protected].
Note: Some items, like Graphic Tees, are non-returnable due to hygiene reasons and custom printing. Final sale or clearance items cannot be returned.
3. Order and Payment Terms
Order Processing
Orders are processed within 1-2 business days after confirmation. You will receive a shipping email with tracking details.
Shipping Methods
- Standard Shipping: Via DHL or FedEx, delivered in 10-15 business days after shipping. Cost: $12.95.
- Free Shipping: Via EMS, delivered in 15-25 business days after shipping. Available on orders over $50.
We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary.
Payment Methods
We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you agree to provide valid payment details. If payment fails, we may cancel your order.
Cancellations and Changes
You may cancel or modify your order within 24 hours of placement by contacting us. After that, orders cannot be changed due to processing.
4. Intellectual Property
All content on this website, including logos, text, images, and product designs, is owned by Wrangler Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission. Unauthorized use may result in legal action.
5. Returns, Refunds, and Exchanges
We want you to be satisfied with your purchase. Our returns and exchanges policy is as follows:
- Returns and exchanges are accepted within 15 days of receipt, provided items are in original condition with tags attached, unworn, unwashed, and in original packaging.
- Non-returnable items include Graphic Tees, final sale/clearance items, and products without original tags or packaging.
- To initiate a return, email [email protected] with your order number, date received, items to return, reason, and preferred action (refund/exchange).
- We will provide a Return Authorization Number and instructions. Ship returns to: Wrangler Store Returns, 2829 31st Street Northwest, Washington, US 20008.
- Refunds are processed within 3-5 business days after we receive the return. Credit card/PayPal refunds take 5-10 business days. Original shipping costs are non-refundable unless due to our error.
- Exchanges are subject to availability. If out of stock, we will contact you for alternatives or issue a refund.
For international returns, customers are responsible for shipping costs and any customs fees. Mark packages as “Returned Goods” to avoid extra charges.
6. Limitation of Liability
Wrangler Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, such as delays in shipping or product misuse. Our total liability is limited to the purchase price of the product. We strive to provide accurate information, but we do not guarantee that the website will be error-free or uninterrupted.
If you receive a damaged or incorrect item, contact us immediately at [email protected]. We will arrange a prepaid return and expedite a replacement at no cost.
7. General Provisions
These Terms and Conditions are governed by the laws of the United States. If any part is found invalid, the rest remains enforceable. We may update these terms periodically; changes will be posted on this page. By continuing to use our website, you accept the updated terms.
For questions, contact our customer service at [email protected]. We aim to respond within 2 business days. Thank you for choosing Wrangler Store—where authentic Western style meets reliable customer service!
